Local IT Technician

Company Name:
Alliance of Professionals and Consultants
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Date Posted:
Date Start:
Owensville, IN 47665-
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Local IT Technician
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Job ID: 22352
Job Description:
APC is seeking a Local IT Technician for a position in Owensville, IN.
Provides hands-on and remote hardware, software and infrastructure technical support.
Responds to problem resolution requests as specified by the priority definitions within Service Level Agreements.
Utilizes troubleshooting skills to facilitate problem resolution.
Keeps assigned Enterprise Help Desk Remedy data updated.
Appropriately verifies the need for workstation hardware maintenance.
Serves as the Local IT for the deployment of IT products, services and applications.
Implements deployment plans associated with application and equipment roll-outs and upgrades.
Job Requirements:
Incumbents must have a broad understanding of the design and functionality of a wide range of workstations and peripheral equipment.
Incumbents must have knowledge of and be able to resolve complex technical and functional problems with a variety of unique business products and applications.
Project management skills and the ability to facilitate the alignment and integration of technology and business plans are required.
Demonstrated strong analytical and communication skills.
Ability to work effectively with customers, IT management and teammates.
3 - 5 years Desktop experience is required. (Windows, MS Office, email, etc.)
Ability to install workstation hardware and Operating Systems.
Trouble shooting, isolation and problem solving skills.
Perform client data backups and restores.
Ability to handle administrative tasks.
Ability to use a Problem Tracking Tool.
Asset Inventory tracking.
Four year degree in Computer Science, Engineering, or equivalent work experience but must have high school diploma.
Hardware:Lenovo-Dell-HP Workstations and HP Printers.-
Required Skills:
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